Wales Genesee Fire Department trains each Emergency Medical Technician (EMT) to support medical calls and to provide Basic Life Support (BLS) at incidents.

EMT-Basic - In most areas, the EMT-Basic is considered the minimum level of certification for ambulance personnel. Certification as an EMT-Basic requires successful competition of the U.S. DOT"s EMT Basic National Standard Training Program. The curriculum for the EMT-B deals with the assessment and care of the ill or injured patient. (Brady 10th Edition) EMT-Basics in Wisconsin are trained with additional advanced skills and interventions. Initial training for EMT-Basics is 144 hours. Just a few years ago, most ambulance service providers were EMT-Basic. Wisconsin then added an additional level of service and now most Waukesha County services are at providing care at the EMT-Basic IV Tech Level

EMT-Basic IV Tech - This is a unique specialized level started in Wisconsin. Several other states are now reviewing the program and considering adding this level in their response. EMT- Basic IV Techs are able to do everything the EMT-Basic is able to do as well as start IVs and give 3 additional medications that the Basic is not able to intervene with. The additional medications include Nitro for specific cardiac emergencies, Dextrose for diabetic emergencies and Narcan for certain overdose emergencies. An additional 100 hours of schooling is required to move from EMT Basic to EMT IV Tech.